Privacy Policy

Antares Technologies ("Antares Technologies," "we," "us," or "our") operates the website antarestechnologies.com (the "Site"). This Privacy Policy explains what information we collect through the Site, how we use and share it, and the choices available to you.

This policy applies to antarestechnologies.com only. It does not cover internal business tools used by our team (such as our dispatch/job-scheduling system), which are not public-facing and are not accessed by Site visitors.

*This document is a draft prepared for your review and is not a substitute for legal advice. Please have it reviewed by an attorney before publishing, particularly the sections on cookies/tracking and any state or international privacy law compliance relevant to your business.*

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## 1. Information We Collect

**Information you provide to us.** If you contact us through a form, email, or phone number listed on the Site (for example, to request a quote or ask a question), we collect the information you provide, which may include your name, company name, email address, phone number, and the contents of your message.

**Information collected automatically.** When you visit the Site, we and our service providers automatically collect certain information about your device and how you interact with the Site, including your IP address, browser type, device type, pages viewed, referring URLs, and timestamps. This is collected through cookies and similar tracking technologies, described below.

**Information from our website platform.** The Site is built on Squarespace, which may collect certain technical and usage information on our behalf as our hosting and website-platform provider, subject to [Squarespace's own privacy policy](https://www.squarespace.com/privacy).

## 2. Cookies and Tracking Technologies

We use cookies and similar technologies for the following purposes:

- **Essential cookies** — required for the Site to function (e.g., security, load balancing), provided by Squarespace.
- **Analytics cookies** — help us understand how visitors use the Site, such as [Google Analytics] and/or [Squarespace Analytics]. *(Confirm which specific tools are active and remove/adjust the ones that don't apply — see note below.)*
- **Advertising/retargeting cookies** — if we run ads, tools such as [Meta/Facebook Pixel] or [Google Ads conversion tracking] may be used to measure ad performance and show relevant ads to past visitors. *(Remove this bullet entirely if not applicable.)*

You can control cookies through your browser settings, including blocking or deleting them. Note that blocking essential cookies may affect Site functionality. Where required by law, we will provide a cookie consent banner allowing you to accept or reject non-essential cookies.

> **Note for Carson:** you mentioned analytics/tracking is in use but didn't confirm which specific tool(s) — before publishing, replace the bracketed placeholders above with the actual tools running on the Site (check Settings → Advanced → Code Injection in Squarespace, and Settings → Marketing → Analytics, to see what's actually installed), and delete any bullet that doesn't apply.

## 3. SMS / Text Messaging Communications

If you provide your phone number to us and opt in to receive text messages (for example, appointment reminders, scheduling updates, or billing follow-ups), the following applies:

- **Consent.** We only send text messages to numbers that have been provided to us directly and with consent for that purpose.
- **No sharing for marketing.** Mobile opt-in information and consent for text messaging is **never shared with third parties or affiliates for their own marketing or promotional purposes.** All other categories of information described in this policy exclude text messaging originator opt-in data and consent — this information is not shared with any third parties, except with subprocessors who help us deliver the message (such as our SMS platform provider) as strictly necessary to provide the service.
- **Message frequency** varies based on your activity or scheduled appointments/jobs; typical volume is low (a handful of messages per week or less).
- **Message and data rates** may apply, as determined by your mobile carrier.
- **Opt-out.** Reply **STOP** at any time to a text message to stop receiving messages from that number. Reply **HELP** for assistance.
- Text messaging is provided through a third-party platform (Twilio), which processes message content solely to deliver the message on our behalf.

## 4. How We Use Information

We use the information we collect to:

- Respond to inquiries and provide requested information or services;
- Operate, maintain, and improve the Site;
- Understand Site usage through aggregated analytics;
- Communicate with you, including by text message if you've opted in (see Section 3); and
- Comply with legal obligations and protect our legal rights.

We do not sell your personal information.

## 5. How We Share Information

We share information only in the following circumstances:

- **Service providers** who perform services on our behalf (e.g., website hosting/Squarespace, analytics providers, SMS delivery via Twilio), bound by confidentiality and data protection obligations;
- **Legal compliance** — if required to do so by law, subpoena, or other legal process, or to protect the rights, property, or safety of Antares Technologies or others;
- **Business transfers** — in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections.

We do not share SMS opt-in data or consent with third parties for their own marketing purposes (see Section 3).

## 6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

## 7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

## 8. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of your personal information, and (for California residents) rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to opt out of the sale of personal information (**we do not sell personal information**).

To exercise any of these rights, contact us using the information in Section 11.

## 9. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

## 10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.

## 11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

**Antares Technologies**
Email: contact@antarestechnologies.com